Company Overview
Based in Phoenix Arizona, we provide a variety of call center solutions to clients across the globe and ensure your company will be provided with the most cost efficient technology infrastructure.
Our staff has managed and provided technology in areas of Collections, Telesales and Customer Service for clients ranging from startups to Fortune 100 companies. We have a team of experts who can provide a solution that best fit your needs. We pride ourselves by offering the most cost-effective solution while offering high-end solutions.
All of our software is tested within our own call center. That’s what stands apart from most software companies – we use our own product. As we get feed back from our management team from the various call center industries (Collections, Telesales, Customer Service), we improve on our product and make sure it’s stable prior to launching to the general public.
We started out in the call center environment, noticed that the solutions were expensive and wasn’t all inclusive. We strive to make a difference and provide cost effect solutions that had all the core features needed in today’s environment without having to go to multiple vendors.
We’ve been able to accomplish this by providing feature rich solutions – both hosted and customer dedicated equipment that is supported by a dedicated staff.
With our comprehensive experience in predictive dialers, we can help with account management, analytics/reporting, pacing, and share our knowledge of FDCPA, DNC and FTC regulations.
Singo has been MBE certified by the Pacific Southwest Minority Supplier since 2009.