Core Products

Call Center Platform:

  • Predictive Dialer
  • Skills Based Routing
  • IVR & ACD's
  • Digital Voice Recording
  • CRM and CRM Integration

Call Automation:

  • Client Response Surveys
  • Basic Message Automation
  • Appointment Setting & Validation
  • Inbound Call Pre-Filtering
  • Client Data Collection

Phone System:

  • Multi-Site Phone System
  • Integrated CMS Solution
  • Digital Voice Recording
  • Business Class Email
  • Custom Routing Solution

Our company has managed and provided call center technology in areas of Collections, Telesales and Customer Service.  Our industry knowledge helps ensure that these tools are used to their full potential.   Over the years, due to customer demand, SINGO has expanded to a number of other services outside of our core products.   This includes bilingual agent seats, firewalls, third party predictive dialers, automated fax solutions, email blast and many more.

Contact Us today to see how we can help.